Free shipping on US and Canadian orders over $50.00
Free shipping on Australian orders over $80.00
Please allow 10-14 business days for delivery.
We ship all orders via USPS unless otherwise mentioned.
Please note that we are a small start-up and a lean team of 3. This means that sometimes despite our best efforts delays happen. We will always do our best to contact you and to make it up to you. If you have questions about your order please contact firstname.lastname@example.org with subject line: #yourordernumber example: #1351
We stand behind our product. If you don't LOVE Evelyn Iona Cosmetics, don't fret. We accept all returns for purchases made directly from www.evelyniona.com any time for any reason. All we ask is that you complete a review with your return to let us know what we can do better.
To request return authorization & instructions please contact our team at email@example.com
Please Note: Evio Beauty Group Ltd (DBA Evelyn Iona Cosmetics) is not responsible for return shipping costs or reimbursement of lost packages without proof of delivery.
You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel. However, Please see the above instructions to return any product you do not wish to keep.
Please contact us with questions or comments +1 888 320 2421(please note that this is a voicemail and we will return your call within 3 Business days) or firstname.lastname@example.org